Avdor CIS

Avdor CIS designs, develops, markets multimedia recording, monitoring systems and agent performance optimization solutions to global communication market. Our state-of-the-art recording solution dedicated for call centers. With extensive experience in the Telecom industry, our solution is suitable for diverse telephony infrastructures, helps call centers identify service gaps and improve customer’s experience. It captures, evaluates, and analyzes customer interactions, thereby increasing customers’ loyalty in today’s competitive business environment. CIS places product quality and technical service at the top of our agenda – excelling in superb support.

http://www.crystalrs.com/