Glassix is a visual, omni-channel, interactive communication platform for support and sales contact centers. The all-in-one SaaS platform enables customers to reach the contact center from their preferred communication channel (e.g. Facebook, email, website chat, or SMS). Glassix’s online visual tool supports images and video, enabling users to identify problems on-site, instruct customers visually, and reduce ticket-handling time and on-site visits. Glassix also offers digital document signing and sharing.
Currently looking for integrator partners in AU/NZ