Cellesense – Text-based, Natural Language, Self-service Solutions

https://www.cellesense.com/

Cellesense is working to increase service providers’ productivity and efficiency through a new self-service channel that enables customers to request and receive information automatically or semi-automatically, reducing costs, increasing effectiveness, and improving service efficiency.

https://www.cellesense.com/cellesense

The company’s Advisor solution handles queries presented in natural language via multiple interfaces, including SMS, IM, and via the web. It retrieves content and interacts with back-office systems without changing existing infrastructure or database schemas, and sends customers the relevant information they seek. Advisor incorporates a specifically tailored (XML-based) programming language called Advisor Markup Language (AML) with a development environment and applications server called AML virtual machine.

Medium or Large Australian business +

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